Press Releases

VIWMA Restricts Walk-In Customers to Reduce Community Spread of Covid-19

(U.S. Virgin Islands) The Virgin Islands Waste Management Authority (VIWMA or Authority) advises the public that effective Tuesday, March 17, 2020, the Authority will restrict walk-in customers at its’ Demarara, Susannaberg and Estate Glynn offices on St. Thomas, St. John and St. Croix respectively.  All customers, including those residing on Water Island, are urged to call or email requests or concerns and avoid in-person visitation to VIWMA offices and satellite locations.  These measures are being enacted to safeguard the public and our staff from potential exposure to the Coronavirus pandemic. This restriction will remain in place until further notice.


Members of the public requesting service provided by the VIWMA are urged to call our hot line at  844-962-8784, the St. Thomas/St. John main line at 340-715-9100, or the St. Croix main line at 340-712-4962 and/or e-mail requests to This email address is being protected from spambots. You need JavaScript enabled to view it..   Service requests can be, but are not limited to, wastewater or solid waste issues, obtaining sewer permits, hauler permits, landfill operations, accounts payable, or any other VIWMA related service. 


The VIWMA is taking these and other steps necessary to minimize community spread and ensure that our valued employees are protected from the transmittal of Covid-19. We thank the community for their understanding and cooperation as we face this medical threat together.


For more information, contact the VIWMA Office of Communications Management at 340-513-4171 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Also, follow us on Facebook, LinkedIn and Twitter.



St. Croix (340) 712-4962

St. Thomas (340)715-9100

St. John (340)774-2141

Territory Hotline - 1 (844) WMA - USVI